Service

Home cleaning

The busy pace of urban life leaves women with less time for family care. Many families spend a large amount on full-time housekeepers, though this isn’t always necessary. Hourly housekeeping has become a flexible, practical solution for every family’s needs.

Download now

Why do customers choose MagicHands home cleaning services ?

Safety

We strictly manage all of our home cleaning taskers. They need to go through identity checks and direct interviews.

Expert

All taskers are professional cleaning experts, trained in comprehensive housekeeping skills, and consistently ensure quality in every task.

Time-saving

With just 60 seconds of quick actions on the app, customers can have a cleaner ready immediately.

Support

Customer inquiries will be promptly addressed through contact channels such as the hotline, email, or live chat.

MagicHands' Home Cleaning solutions

When looking for a cleaner or hourly housekeeping support, consumers often turn to agencies or labor brokerage companies. However, as they only act as intermediaries, these entities often do not ensure safety and thorough verification of workers’ identities, leading to inconsistent service quality that can result in property damage or abandonment of jobs, causing customers significant losses.

MagicHands was created to thoroughly address these issues. Similar to Grab or Uber, with just 60 seconds to schedule through the MagicHands app, customers can easily and quickly find hourly cleaners, saving time and effort.

The MagicHands app clearly displays all contact information, working hours, images of cleaners, and prices, giving customers peace of mind about service quality. Additionally, the app integrates features such as online payment gateway connections and Premium services, providing maximum convenience for users.

How do cleaning partners work?

Kitchen

● Wash and stack dishes
● Dust and wipe all accessible surfaces
● Wipe down the outside of cabinets and appliances
● Clean switches and handles
● Scrub the stove
● Wipe countertops
● Clean the sink
● Take out the trash
● Sweep and mop the floor

Bathroom

● Clean the toilet
● Scrub the shower, bathtub, and sink
● Clean the outside of cabinets, mirrors, and fixtures
● Wipe switches and handles
● Neatly arrange toiletries
● Take out the trash
● Sweep and mop the floor

Living room

● Dust and wipe all accessible surfaces
● Wipe switches and handles
● Take out the trash
● Sweep and mop the floor

Bedroom

● Dust and wipe all accessible surfaces
● Wipe switches and handles
● Clean the mirrors
● Make the bed neatly (leave fresh bed linens if you want us to change them)
● Vacuum and mop the floor

Service price

2-Hour Package

Suitable for areas from 55m2 - 65m2
189,200đ
  • Area from 55m2 - 65m2
Booking now
POPULAR

3-Hour Package

Suitable for areas from 85m2 - 90m2
238,392đ
  • Area from 85m2 - 90m2
Booking now
HOT SALE

3-Hour Package

Suitable for areas from 105m2 - 110m2
302,720đ
  • Area from 105m2 - 110m2
Booking now
Popular

 Note:

 
* The hourly cleaning price list is for reference at the current time.
* Prices may be flexibly adjusted when demand increases based on area, weekends, holidays, or peak hours during the day.
* Service prices may automatically adjust depending on the area, weekends, peak hours (before 8 AM and after 5 PM), or holidays.
* If the task duration exceeds 4 hours, you should book the Deep Cleaning Service..
* The prices above do not include VAT.
 

Home Cleaning Fixed

Are you leading a busy life and often need cleaning services? Don’t worry, the “Home Cleaning Fixed” from MagicHands will be the perfect solution for you.
 
✔ Time-Saving: just schedule once, and you can use the service for the entire month without having to book multiple times. This saves you precious time for more important things. Moreover, MagicHands’ system prioritizes staff who have been highly rated by customers, ensuring service quality every time you use it.
 
✔ Flexible Location: moving house or workplace? No problem! MagicHands’ service allows you to change your cleaning location to any district where MagicHands operates. This convenience helps you maintain a clean and tidy space anytime, anywhere.
 
✔ Prepayment – Simple and Convenient: to activate the service, you only need to pay the service fee in advance. MagicHands will immediately activate the service after successful payment. All details about terms and payment methods are provided clearly and transparently, giving you peace of mind while using the service.
 
With “Home Cleaning Fixed” MagicHands not only provides you with a clean and comfortable living space but also helps you save time and effort to the maximum.

Các bước đặt dịch vụ giúp việc nhà theo giờ MagicHands

FAQs

1. How can I know if this hourly cleaner does a good job?

When the cleaning partner (CTV) accepts your job, you can view the average star rating and reviews from previous customers on the app.

MagicHands provides cleaning services from 06:00 AM to 11:00 PM daily.

MagicHands operates continuously throughout all holidays and New Year’s, so customers can relax and enjoy their vacation. However, to ensure there are always cleaners available during these peak times, MagicHands encourages customers to schedule their jobs 1-2 days in advance.

MagicHands takes photos of the cleaners when they register to use the app. The photos of the cleaners will be displayed on the app. The MagicHands app will show the image of the cleaning partner who has accepted your job. You can scan the QR code of the cleaning partner to verify and identify them using the QR code scanning feature on the MagicHands app.

We work with a high sense of responsibility, dedication, and respect. However, we understand that accidents or mistakes can sometimes happen.
If a mistake occurs, such as breakage, damage, or loss of property, please file a complaint and inform us of what happened so we can provide a reasonable solution.
You can file a complaint in two ways:
Method 1: Directly complain to the cleaning partner
Customers can directly complain about the service of the cleaning partner to them. In this case, the cleaning partner is responsible for addressing the complaint and responding to the customer as per their commitment.
Method 2: Complain through the company
Please report and send detailed information about the incident to MagicHands’ customer support department via the hotline:
077 413 5678
Customers need to attach the following when submitting a report: detailed information about the incident, timestamps, and relevant evidence such as images or videos from cameras (if available).

Are you ready to experience?

Download, register, and experience the convenient services available only on the MagicHands app.